RISK: POPULARITY: Bomgar (Remote.Access) This indicates an attempt to access Bomgar.Bomgar is a remote desktop software developed by Bomgar Inc.
In most cases, adding the IP address 194.154.18.37 to the local or WAN based web filter white list will resolve this issue. Bomgar jump client spy full CVSS Scores, vulnerability details and links to full CVE details and references. However, it also establishes a connection using the resolved IP address of 194.154.18.37. Primarily, a secure connection to is made by the remote support client using the DNS host name 'rmsupport.online'. Please check your network connection and outgoing firewall settings and try again." Controlled applications are programs, such as VoIP, IM, P2P and games, that can be blocked or allowed for different groups of computers, depending on productivity or security concerns. Create a default installer, or use mass deployment scripts to pull in variables from other sources to modify the Jump Client parameters during installation. Find SophosLabs data about viruses, spyware, suspicious behavior and files, adware, PUAs, and controlled applications and devices. To help with finding and identifying computers later, add a group name and comments when you deploy them. "The client software was unable to detect a connection to the Bomgar Box. Jump Clients can be mass deployed to Windows, Mac, and Linux desktops or servers. When attempting to establish an RM Remote Support session an error occurs referring to network connection and firewall settings.Īfter downloading and running the remote support client from an RM Support ( ) session, the following error is presented: Bomgar - "The client software was unable to detect a connection to the Bomgar Box"